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Woman ‘suffering in silence’ over year-long wait for PIP re-assessment

today8 July 2022 2

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A desperate woman has spoken of how she ‘suffered in silence’ over claims she has not been paid the right amount of benefits for a year. Ruth Golding, who has been on financial support for four years, applied for a re-assesment in August 2021 after being diagnosed with Osteoarthritis in both hips.

The 60 year old, from Clifton, is not able to move without an aid due to the severity of her condition. She is currently in receipt of £348 per month in Personal Independent Payments (PIP), but feels she is entitled to more. The maximum claimants can receive in £627.

The first time she applied for PIP in 2018, Ms Golding was suffering from severe nerve pain caused by sciatica. She had to quit her job as a carer in a residential home.

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However the pain got significantly worse throughout the pandemic, and the woman was diagnosed with Osteoarthritis in July last year following an X-ray scan. She added: “I cannot move without an aid at the moment.

“My situation has changed significantly since the last assesment. Now I should be getting a blue badge and a mobility scooter because I cannot move at all.

“I am on the lowest form of PIP and that is just not fair. I have applied for a re-assesment in August last year and nothing has changed since then. I cannot get out of the house because I am not mobile enough. It is very painful.”

Ms Golding told Nottinghamshire Live that she is also suffering from anxiety and post traumatic stress disorder (PTSD) on top of her physical pain. She added: “I developed anxiety because during the pandemic I was moving around the house, feeling severe pain and I did not know what it was. Everywhere was closed so it was a weird time.

“Having Osteoarthritis in both hips is like having no joints, no sponge. It is bone to bone on each side, it is really bad.

“I have got shooting pain and spasms. And I was trapped in my house, feeling that pain, because I was too anxious to leave the house.”

She is now awaiting hip surgery and Ms Golding said she has contacted the Department of Work and Pensions several times to request an assesment. She added: “I have been suffering in silence, and I am not the only one. The world went mad, I am freaking out because I need to have a surgery as well and all of this is adding pressure on me.

“There are so many of us suffering in silence. There are so many of us who are not getting what is rightfully ours.”

A DWP spokesperson has addressed Ms Golding’s concerns, adding: “We are committed to ensuring people can access financial support through Personal Independence Payment (PIP) in a timely manner. Reducing customer journey times for PIP claimants is a priority for the Department and we are working constantly to make improvements to our service.

“We apologise for the delay in reviewing Ms Golding’s Personal Independence Payment claim, which remains in payment ahead of that review.”

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Written by: thehitnetwork

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